7j7772 Privacy Policy — Your information is safe with us

01 Introduction and Scope

7j7772 ("we", "our", or "platform") operates a safe and reliable online gaming environment for users in Bangladesh. We place the highest importance on the privacy of our users' personal information and are committed to protecting it.

This privacy policy applies to our website 7j7772.lat and explains what types of information we collect when you use our services, how we use that information, and how we keep it secure. By using our platform, you are considered to have given your consent to the terms of this policy.

This policy should be read together with our Terms and Conditions. Both documents together form the legal basis of the relationship between us and you.

02 Information We Collect

We collect information in the following two ways:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification — for those aged 21 or above only)
• Email address and contact information
• Username and password used for account registration
• Documents submitted for identity verification (national ID, passport, etc.)
• Financial transaction details — bKash, Nagad, Rocket, Upay or bank transfer numbers
• Communications and issue descriptions submitted to customer support

2.2 Automatically Collected Information

• IP address, browser type, and operating system information
• Unique identifier information for your device
• Date, time, and duration of visits to our site
• Details of which pages were visited and the path taken to reach them
• Information obtained through cookies and similar tracking technologies
• Game play history and transaction logs

03 Purposes for Using Information

We use the information collected for the following legitimate purposes:

• Account Management: To create, maintain, and manage your account.
• Identity Verification: To confirm age requirements and prevent multiple accounts.
• Processing Financial Transactions: To complete deposits and withdrawals securely.
• Providing Customer Support: To resolve your issues and offer assistance.
• Fraud and Abuse Prevention: To maintain the security of the site.
• Ensuring Responsible Gaming: To identify problematic gaming behavior.
• Relevant Communications: To share important updates, bonus offers, and promotional information.
• Service Improvement: To enhance the functionality and usability of our platform.
• Legal Compliance: To comply with applicable laws and regulations.

04 Data Storage and Security Measures

We have put in place both technical and organizational measures to keep your personal information secure.

4.1 Technical Security

• Use of SSL (Secure Sockets Layer) encryption for all data transfers.
• AES-256 encryption standard for stored data.
• Firewall and intrusion detection systems active at all times.
• Regular security audits and vulnerability assessments conducted.

4.2 Administrative Security

• Only authorized personnel will have access to personal information.
• Data privacy training is mandatory for all staff.
• Strict contractual obligations apply when sharing data with third parties.

4.3 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, certain information may be kept for as long as required by law due to legal obligations or the need to resolve disputes.

05 Sharing Information with Third Parties

We do not sell your personal information to any third party. However, information may be shared with selected third parties in specific circumstances:

• Payment Processors: With bKash, Nagad, Rocket, Upay and banking partners to complete transactions — only the necessary information.
• Identity Verification Services: Authorized verification services to confirm KYC.
• Technology Service Providers: Cloud storage and hosting services — with whom a confidentiality agreement is in place.
• Legal Authorities: When required to comply with a court or government order.
• Anti-Fraud Services: Authorized security and fraud detection services.

All third parties listed above operate under a strict data protection agreement and may not use the information beyond the stated purpose.

06 Cookie Policy

Our website uses cookies and similar technologies. Cookies are small text files stored in your browser that help our site operate more effectively.

6.1 Types of Cookies

• Essential Cookies: To maintain login sessions and security — the site cannot function properly without these.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: To help monitor and improve site usage.

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, this may limit some features of the site.

07 Your Rights

As a user of our platform, you have the following rights regarding your own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request that your information be deleted in certain circumstances, though this may not apply where legal obligations exist.
• Right to Object to Processing: You may object to your information being used for marketing purposes.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Withdraw Consent: For information processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, contact us by email or get help through our 24/7 live chat.

08 Protection of Minors' Information

7j7772 is operated for those aged 21 or above only. We do not knowingly collect any information from minors.

Age is verified at the time of registration and confirmed through identity documents. If we ever become aware that a minor has opened an account, that account will be closed immediately and the collected information will be deleted.

If a parent or guardian suspects their child has opened an account on our platform, please contact our customer support team immediately.

09 International Data Transfers

Our servers and infrastructure may be located in various countries. If your information needs to be transferred outside Bangladesh, we will ensure that adequate data protection measures are in place in that country or organization.

For international transfers, we comply with applicable data protection laws and ensure appropriate agreements with the receiving party.

10 Marketing Communications

With your consent, we may send you the following information:

• Bonus offers and promotional benefits
• Updates on new games and category additions
• Important system updates and maintenance notices

You may opt out of marketing communications at any time. Each marketing email will include a direct unsubscribe option, or you may contact us directly to change your preferences.

Please note that important transaction notifications related to your account do not fall under marketing communications and will always be sent.

11 Policy Changes and Updates

7j7772 reserves the right to change or update this privacy policy from time to time. If any significant changes are made, we will:

• Update the date on this page.
• Notify registered users by email or through live chat.
• Confirm consent on the first login after the change.

If you continue to use the platform after a change, you will be considered to have consented to the updated policy.

12 Contact and Complaints

If you have any questions, concerns, or requests regarding your data rights in relation to this privacy policy, please contact us: